Terms of service
OVERVIEW
Welcome to Candle Art.
The terms “we”, “us” and “our” refer to Candle Art. Candle Art operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Candle Art is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or jurisdiction of residence.
To use the Services, including browsing our store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address and payment information.
You represent and warrant that all the information you provide is accurate, current and complete.
You are responsible for maintaining the security of your account and for all activity that occurs under your account.
You may not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
Our store sells digital educational materials related to candle making and candle design.
All products are digital downloads delivered electronically.
We make every effort to accurately represent our products in our store. However, we do not guarantee that product descriptions or images will always perfectly represent the final product.
All product descriptions and prices may change at any time without notice.
We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase a digital product.
We reserve the right to accept or decline any order at our discretion.
Your order is considered accepted once payment has been successfully processed.
Because our products are delivered digitally and instantly, orders generally cannot be canceled once completed.
Refunds are handled in accordance with our Refund Policy.
You represent that purchases are for personal use only and not for redistribution or resale.
SECTION 4 - PRICES AND BILLING
Prices, promotions and discounts may change at any time without notice.
The price charged will be the price shown at the time of purchase.
You agree to provide accurate and complete payment information.
By submitting payment details you confirm that:
- you are authorized to use the payment method
the payment information provided is accurate
- the charges will be honored by your payment provider
SECTION 5 - DIGITAL DELIVERY
All products sold through Candle Art are digital products.
After successful payment, you will receive instant access or download instructions via email.
If you do not receive your access email within a few minutes, please check your spam or promotions folder.
If you experience issues accessing your files, contact:
support@candle-making-guide.com
SECTION 6 - INTELLECTUAL PROPERTY
All content provided through the Services, including but not limited to:
- text
- graphics
- designs
- images
- guides
- digital downloads
is the property of Candle Art or its licensors and is protected by copyright and intellectual property laws.
You may use purchased materials for personal educational use only.
You may not:
- reproduce
- resell
- distribute
- share
- republish
- upload
- modify
any content without written permission.
Unauthorized use may violate copyright laws.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools or services offered by third parties.
These tools are provided “as is” and “as available” without warranties or guarantees.
Your use of third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites.
We are not responsible for the content, accuracy or policies of these external websites.
Accessing third-party websites is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify, which provides the platform that enables us to sell our products.
However, all purchases are made directly with Candle Art, not Shopify.
Shopify is not responsible for:
- products sold
- customer transactions
- refunds
- disputes
related to purchases from our store.
SECTION 10 - PRIVACY POLICY
Your use of the Services is also governed by our Privacy Policy.
By using our Services you acknowledge that you have read and understood our Privacy Policy.
SECTION 11 - FEEDBACK
If you provide feedback, suggestions, reviews or ideas, you grant us permission to use this content to improve or promote our Services.
We are not obligated to compensate you for feedback submitted.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally information on our website may contain errors, inaccuracies or omissions.
We reserve the right to correct such errors and update information without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- for unlawful purposes
- to violate laws or regulations
- to infringe intellectual property rights
- to distribute malware or harmful code
- to collect personal information of others
- to spam or mislead users
Violation of these rules may result in suspension or termination of access.
SECTION 14 - TERMINATION
We may terminate access to our Services at any time without notice if these Terms are violated.
All obligations that by nature should survive termination will remain in effect.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” without warranties of any kind.
We do not guarantee that the Services will always be uninterrupted, secure or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Candle Art shall not be liable for any damages resulting from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Candle Art, its partners and service providers from claims or damages resulting from your violation of these Terms.
SECTION 18 - SEVERABILITY
If any part of these Terms is determined to be unenforceable, the remaining provisions will remain in full effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Candle Art regarding use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer your rights under these Terms without written permission.
We may assign our rights without restriction.
SECTION 21 - GOVERNING LAW
These Terms shall be governed and interpreted in accordance with applicable international commerce laws and regulations.
SECTION 22 - HEADINGS
Headings are included for convenience and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS
We may update these Terms of Service from time to time.
Updates will be posted on this page.
Continued use of the Services constitutes acceptance of the updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
support@candle-making-guide.com